Terms and Conditions

Effective Date: Jan 2024

Last Updated: Feb 2025

Welcome to Ohana Holistic Psychiatry. These Terms and Conditions govern your use of our website www.ohanaholisticpsychiatry.com and our services. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.

1. Use of Website

Ohana Holistic Psychiatry provides mental health information and services through this website. By using this site, you agree that:

• You will not use the website for any unlawful or prohibited activities.

• You will not attempt to disrupt or interfere with the website’s functionality.

• Any information you provide is accurate and does not infringe on the rights of others.

2. No Medical Advice

The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

• Always seek the advice of a qualified mental health professional regarding any medical condition.

• If you are experiencing a medical emergency or crisis, call 911 or the 988 Suicide & Crisis Lifeline.

3. Telehealth Services & Consent

If you receive telehealth services through Ohana Holistic Psychiatry:

• You must complete and sign a Telehealth Consent Form before your first virtual appointment.

• You are responsible for ensuring a secure and private internet connection during virtual sessions.

• You understand that telehealth services have limitations compared to in-person care.

4. Payment, Cancellation, & Refund Policy

• Payment for services must be made at the time of booking unless otherwise arranged.

• Cancellations must be made [Insert Cancellation Policy – e.g., 24 hours in advance] to avoid fees.

• Refunds are issued only in accordance with our Refund Policy.

5. Insurance & Billing

• Ohana Holistic Psychiatry accepts certain insurance plans, which may change at any time.

• You are responsible for verifying coverage and paying any co-pays, deductibles, or non-covered services.

• Insurance claims are submitted as a courtesy, but patients remain responsible for payment if claims are denied.

6. User Accounts & Confidentiality

If you create an account on our website:

• You are responsible for maintaining the security of your login credentials.

• Do not share your account with anyone else.

• We take HIPAA-compliant measures to protect your personal and health information.

7. Intellectual Property

• All content, including text, images, logos, and trademarks, is the property of Ohana Holistic Psychiatry and protected under copyright laws.

• You may not copy, reproduce, or distribute our content without written permission.

8. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for:

• The content or accuracy of third-party websites.

• Any transactions or interactions you have with third-party services.

9. Limitation of Liability

• Ohana Holistic Psychiatry is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website.

• We do not guarantee uninterrupted or error-free access to our site.

10. Modifications to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with the revised Effective Date.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Ohana Holistic Psychiatry

contact@ohanaholisticpsychiatry.com

832-780-3819