Privacy Policy
Effective Date: Jan 2024
Last Updated: Feb 2025
Welcome to Ohana Holistic Psychiatry. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ohanaholisticpsychiatry.com and use our services.
By accessing or using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of personal information to provide you with the best care and experience:
1.1 Personal Information You Provide
When you use our services, we may collect the following:
• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: If you schedule an appointment, we may collect information related to your health and treatment, subject to HIPAA regulations.
• Payment Information: If you make a payment, we collect billing details, though transactions are processed securely through third-party payment processors.
• Communications: Any messages, feedback, or inquiries you send us.
1.2 Automatically Collected Information
When you visit our website, we may collect:
• Usage Data: IP address, browser type, pages visited, and interaction with our site.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
1.3 Third-Party Information
We may receive information from third-party services, such as analytics providers (e.g., Google Analytics) or partners helping us improve our services.
2. How We Use Your Information
We use the information we collect to:
• Provide and improve our mental health services.
• Process payments and schedule appointments.
• Communicate with you about your care, updates, or promotional offers (if opted in).
• Ensure compliance with legal and regulatory requirements.
• Improve website functionality and user experience.
3. How We Share Your Information
We do not sell, rent, or share your personal information for marketing purposes. We may share your information under the following circumstances:
• With Healthcare Providers & Staff: To coordinate and provide appropriate care.
• With Third-Party Service Providers: For payment processing, appointment scheduling, and website analytics.
• To Comply with Legal Obligations: If required by law, court order, or to protect the safety and rights of others.
• With Your Consent: If you request or authorize us to share your information.
4. Data Security
We take reasonable steps to protect your information using industry-standard security measures. However, no system is 100% secure. If you believe your data has been compromised, please contact us immediately.
5. Your Rights & Choices
Depending on your location, you may have the right to:
• Access, update, or delete your personal data.
• Opt out of receiving marketing emails.
• Request a copy of your medical records (subject to applicable laws).
• Restrict certain types of data processing.
To exercise these rights, contact us at contact@ohanaholisticpsychiatry.com.
6. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled securely and only shared as permitted by law.
7. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ohana Holistic Psychiatry
contact@ohanaholisticpsychiatry.com
832-780-3819